There is a stigma that you have to have a large company in order to benefit from Managed IT Services. You only have a few employees, so how can your small business afford to pay a monthly rate for computer support? Most small businesses assign the employee who has the most computer knowledge as the office “IT Guy”. Well how much time is your new “IT Guy” wasting stumbling through the office computer problems instead of doing the job you hired him for?
Believe it or not, Managed IT Services has become common place in the small business world. As a result, most IT Providers have adjusted their rates to attract smaller businesses. In addition your small business will benefit by having a real Help Desk for your employees to call. When they run into issues, they call the Help Desk, a Certified Technician logs in on the spot, fixes the issue and your employee is back to preparing that huge quote.
You’ll also have insight into your systems that you’ve never had before. You won’t have to worry whether your company data has been backed up because you’ll get routine server backup reports. No more worrying over unexpected outages because your new IT Provider is monitoring your systems 24/7. If you do have an emergency support issue, you don’t have to worry about huge unexpected invoices from your “IT Guy” because you’re paying a flat rate for unlimited support.
The benefits include predictable IT costs that you can budget for annually along with increased employee productivity which gives your small business a competitive edge. Your computer network is the lifeline of your business, it’s definitely worth investigating your Managed IT Services options.